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Thanks for visiting TravelMate Navi. If you have questions, corrections, or partnership inquiries, please contact us using the form below.

🧭 Japan Travel / eSIM & Wi-Fi / Transport / Things to do

1. What you can contact us about

  • Corrections / Updates (pricing, coverage, opening hours, broken links, etc.)
  • Suggestions (new spots, routes, transport tips, eSIM/Wi-Fi info, ticketing, safety notes)
  • Business inquiries (PR, ads, sponsored posts, collaborations, media requests)
  • Rights-related notices (quotes, images, logos, trademarks)
To help us respond faster, please include:
(1) The page URL, (2) the exact section or sentence, and (3) the correct info with a source (official page, etc.).

2. Before you contact us

TravelMate Navi is an information site and is not a travel agency or booking operator.
For issues related to reservations, billing, cancellations, refunds, or account problems, please contact the official support of the service you used.

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3. Contact form

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    4. Privacy

    We use the information you provide only to respond to your inquiry and for necessary follow-up. For details, please refer to our Privacy Policy.

    5. Response time

    • Typical response time: within 2–3 business days
    • Some inquiries may require additional time for verification
    • If you don’t hear back, please check your spam/junk folder
    For urgent issues:
    We cannot provide real-time support for last-minute travel emergencies. Please contact the official service provider.